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Fiorella Figueroa Kleeberg
Team Lead Customer Support
How Fiorella Figueroa Kleeberg helps drive TalentOrange forward:
As Head of Customer Support, Fiorella supports our clients in the healthcare and education sectors with all matters relating to the integration of international skilled professionals. She advises on administrative processes prior to entry and supports the recognition of professional qualifications after arrival. In doing so, she brings valuable experience from her previous role: as Regional Lead for Latin America in Project Management, she oversaw all matters concerning our talents. In addition, she is responsible for the technical leadership of our intercultural workshops, including their design, planning, and delivery.
Her path to TalentOrange:
Raised bilingually and at home in both Germany and Peru, Fiorella developed an early sensitivity for intercultural encounters. During her Bachelor’s degree in Modern Foreign Languages, Cultures and Business as well as her Master’s degree in Moving Cultures – Transcultural Encounters, she gained international experience, including through her participation in Model United Nations in the United Kingdom and Spain. She has also done social work in Peru. Through her work as a student assistant at the university, she had her first points of contact with the bureaucratic hurdles involved in integrating people from abroad—experience she now draws on in a targeted way in her work at TalentOrange.
Her hidden talent:
Speaking dog: with her dog Gobi, she shares the occasional inside joke.