As Head of Customer Care, Fiorella supports our clients in the healthcare and education sectors with all matters related to the integration of international professionals. She provides guidance on administrative processes prior to entry and assists with the recognition of professional qualifications after arrival. Fiorella brings valuable experience from her previous role: As Regional Manager for Latin America in Project Management, she took care of all matters related to our talents. Additionally, she is responsible for leading our intercultural workshops, including their conception, planning, and implementation.
Raised bilingually and at home in both Germany and Peru, Fiorella developed a strong sense of intercultural encounters from an early age. During her Bachelor's studies in Modern Foreign Languages, Cultures, and Business, as well as her Master's in Moving Cultures – Transcultural Encounters, she gained international experience, including through her participation in Model United Nations in the UK and Spain. She has also worked in social services in Peru. Through her role as a student intern at the university, she first encountered the bureaucratic hurdles involved in the integration of people from abroad – experiences that she now brings to her work at TalentOrange.
Dog language: she shares many insights with her dog Gobi.